I. Introduction
Mazden LLC (“Mazden,” “we,” “us,” or “our”) is a Michigan-based online clothing brand that offers unique, high-quality apparel through our website at mazden.co (“the Website”).
To keep things clear and consistent, these Terms of Service (“Terms”) outline the rules for using our Website and making purchases. By browsing or making purchases from our Website, you (“Customer” or “User”) agree to be bound by these Terms, which apply from the moment you access our site or make a purchase (“Effective Date”). Purchases of Mazden’s products through third-party affiliates are also bound by these Terms, along with any additional terms set by the third party. Furthermore, you represent that you are at least the age of majority in your state or province and that you have given us your consent to allow any of your minor dependents to use this site.
Mazden reserves the right to update or modify these Terms at any time, said changes effective immediately upon posting. It is your responsibility to review these Terms periodically. By continuing to access or use the Website after any changes are posted, you agree to be bound by the revised Terms.
Please review our Shipping Policy and Return Policy, which are incorporated by reference into these Terms. These policies outline important details on shipping times, costs, returns, and refunds. By making a purchase through this Website, you agree to be bound by these policies as well as these Terms.
II. Use of the Website
1. Permitted Use
You are authorized to use this Website solely for personal, non-commercial purposes.
2. Prohibited Activities
You agree not to purchase products from the Website for the purpose of resale or commercial distribution. Mazden reserves the right to limit purchase quantities in cases where orders suggest unauthorized resale.
You may not attempt to reverse engineer, decompile, disassemble, or otherwise tamper with the Website’s structure, features, or security protocols.
You agree not to engage in any conduct that could disrupt, disable, overburden, or impair the proper functioning of the Website. This includes uploading viruses, malware, or any harmful code, as well as attempting unauthorized access to any part of the Website or its connected servers.
You may not use the Website for any unlawful purpose; to solicit others to perform or participate in any unlawful acts; or to violate any international, federal, provincial or state regulations, rules, laws or local ordinances.
3. Intellectual Property and Content Ownership
All content on this Website, including images, text, design elements, and product descriptions, is the exclusive property of Mazden and protected by intellectual property laws. Unauthorized use, reproduction, or distribution of this content is prohibited.
Any trademarks, service marks, logos, or branding displayed on the Website are owned by Mazden. Using these materials in any way that misrepresents your association with Mazden or could confuse other users is not allowed.
4. Third-Party Links and Services
The Website may contain links to third-party websites or services not owned or controlled by us. Mazden does not endorse or assume responsibility for any third-party content, policies, or practices. Accessing third-party sites is at your own risk and may be subject to the terms and privacy policies of those sites.
III. Account Registration
Currently, Mazden does not require users to create personal accounts with usernames and passwords. All customers may browse, add products to their cart, and complete purchases without logging into a personalized account. However, we may introduce an account feature in the future to enhance your shopping experience and offer personalized services.
Once account registration becomes available, users who choose to create an account will be responsible for providing accurate and complete information. Additionally, account holders will be expected to maintain the confidentiality of their login credentials and to notify us immediately of any suspected unauthorized access to their accounts.
IV. Product Information
The word “Product(s)” in these Terms refers to any clothing, apparel, accessories, or other luxury items available for purchase on the Website. This includes all items presented, marketed, or listed for sale under Mazden’s brand, regardless of color, size, style, or material.
1. Product Descriptions
We strive to describe our products as accurately as possible, including details on materials, colors, sizing, and care instructions. However, please note that due to variations in display settings, lighting, and monitor resolutions, the colors and appearance of our products may vary slightly from what you see on your screen.
Any errors in product descriptions, images, or specifications are unintentional, and we reserve the right to correct such errors without liability. If you are dissatisfied with a product based on a discrepancy in description, please refer to our Return Policy.
2. Product Availability
Inventory levels are updated regularly; however, we cannot guarantee the availability of every product at all times. Products are not reserved until the checkout process is completed, and products may sell out even when in the process of completing checkout.
Mazden reserves the right to discontinue or limit the quantity of any product available for sale, without prior notice.
3. Pricing
All prices listed on our Website are in U.S. dollars and are subject to change without notice. We reserve the right to modify prices at any time before you complete a purchase.
Mazden is not responsible for typographical errors, inaccuracies, or omissions in pricing. If a product is listed at an incorrect price, we reserve the right to cancel any orders placed for that product, with a full refund to the customer if payment has already been processed.
4. Promotions and Discounts
From time to time, we may offer promotions, discounts, or special pricing on selected products. Each promotion is subject to its own terms and conditions, which will be specified at the time the promotion is offered.
Promotional offers cannot be applied retroactively, and Mazden reserves the right to modify, extend, or cancel promotions at any time without prior notice.
5. Product Changes
Mazden reserves the right to alter product designs, specifications, materials, or prices without prior notice as part of our commitment to continuous improvement and quality enhancement.
V. Order Processing & Acceptance
Mazden processes all orders with care to ensure that customers receive high-quality products efficiently and accurately. This section outlines the steps involved in order processing, our acceptance policy, conditions for order cancellation, and shipping guidelines.
You agree to provide current, complete, and accurate purchase information for all purchases made on the Website.
1. Placing an Order
To place an order on our Website, you may search for or select the product(s) you desire, including preorders, and add them to your cart. After adding products to your cart, proceed to the checkout page to verify your order. You will be required to enter your name, shipping address, billing address, and credit card information before placing the order.
2. Payment Authorization
Once your order is placed, the payment will be deducted from your credit card immediately. All orders require successful authorization and payment verification. If your payment is declined or cannot be verified, the order will not be processed, and you will receive a notification. Only upon successful payment will your order move to the processing stage.
3. Order Confirmation
Upon successful order placement, you will receive an initial order confirmation email detailing the contents of your order and the chosen shipping method. This confirmation acknowledges receipt of your order request but does not constitute acceptance of the order.
Orders are subject to verification, and we reserve the right to refuse or cancel any order at our discretion, even after you have received a confirmation email.
4. Order Acceptance and Contract Formation
Your submission of an order constitutes an offer to purchase the product(s) from Mazden. Upon successful processing and authorization of your payment, we will send you an order confirmation email acknowledging receipt of your order and confirming that payment has been received. At this point, a binding contract is established between you and Mazden for the purchase of the product(s) listed in the order confirmation email.
We will then proceed to process and fulfill your order. If, after payment has been received, we are unable to fulfill your order for any reason, we will notify you promptly and issue a full refund to your original payment method.
Please note that once an order has been placed and payment has been accepted, it cannot be modified directly through the Website. If you need to change or cancel an order, please contact our customer service team as soon as possible at support@mazden.co. We will make every effort to accommodate your request, but we cannot guarantee changes once the order has entered the processing stage.
Mazden reserves the right to cancel orders in the event of errors in pricing or product descriptions, lack of product availability, or suspected fraudulent activity. In such cases, you will be notified, and a full refund will be issued to your original payment method.
5. Shipping and Delivery
We strive to process and ship your order promptly. For detailed information on shipping options, delivery estimates, international shipping, and related matters, please refer to our Shipping Policy.
6. Shipment to P.O. Boxes:
For information regarding shipment limitations, including shipments to P.O. Boxes, please see our Shipping Policy.
7. Returns
The customer is responsible for return shipping costs. Please refer to our Return Policy for detailed instructions on how to initiate a return.
8. Restricted Products and Jurisdictional Compliance
Certain products, such as those containing fur, may be prohibited from sale in specific jurisdictions (e.g., the state of California). If a product in your order is restricted or regulated in your delivery location, Mazden reserves the right to cancel that portion of the order. Any charges associated with the canceled product(s) will be refunded to your original payment method. It is your responsibility to ensure that your purchase complies with all applicable laws in your jurisdiction. Mazden is not liable for orders delayed or canceled due to local regulations.
VI. Preorders and Waitlist
Mazden occasionally offers products for preorder. This section outlines the terms and conditions for preordering products, including waitlist procedures, payment authorization, fulfillment timing, and cancellation policies.
1. Waitlist and Preorder Availability
When inventory for a new product is pending, customers may have the option to join a waitlist for preorder access. Joining the waitlist does not guarantee an order but allows customers to be notified when preorders open. Preorders will be fulfilled in the order they are received, based on inventory availability.
2. Payment and Credit Card Authentication
At the time of preorder checkout, Mazden will authenticate your credit card to verify funds. However, your card will not be charged until your preorder is ready to ship. This authentication may appear as a temporary hold on your statement, which will be removed if the order is canceled before shipment.
3. Cancellation of Preorders
Preorders may be canceled by Mazden at any time, for any reason. If your preorder is canceled, you will receive a notification, and any payment made will be fully refunded to your original payment method. Reasons for cancellation may include, but are not limited to, issues with product availability, production delays, or changes in product specifications.
4. Customer-Initiated Cancellations
If you wish to cancel your preorder before it has shipped, please contact our customer service team at support@mazden.co. We will make every effort to accommodate your request.
5. Fulfillment Timing
While we strive to provide accurate estimated shipping dates for preordered products, all shipping dates are subject to change. Delays may occur due to manufacturing schedules, supply chain issues, or other unforeseen circumstances. Mazden is not liable for any delays in shipping preordered products.
VII. Returns, Refunds, and Exchanges
Mazden values customer satisfaction and has established a Return Policy to address returns and refunds. For complete information on how to initiate a return please review the Return Policy in the link provided above.
VIII. Privacy Policy
Your privacy is important to us. Mazden collects, uses, and protects your personal information in accordance with our Privacy Policy. By using our website or making a purchase, you consent to the practices described in our Privacy Policy, which you may access using the link above. If you have any questions or concerns regarding your privacy, please contact us at support@mazden.co.
IX. Disclaimer of Warranties & Limitation of Liability
ALL PRODUCTS ON OUR WEBSITE ARE PROVIDED “AS-IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. MAZDEN DISCLAIMS ANY IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
MAZDEN SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE WEBSITE OR PRODUCTS INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES. Mazden’s total liability to you for any claims arising from or related to your use of the Website or products is limited to the amount you paid, if any, for the products involved. Some jurisdictions may not allow for the exclusion of certain warranties or limitations of liability for incidental or consequential damages.
- Mazden does not guarantee that products, descriptions, or prices are error-free, current, or accurate.
- Mazden does not warrant that the Website will be uninterrupted, error-free, secure, or free of viruses or other harmful components.
- Mazden is not liable for products damaged or lost during shipping.
X. Miscellaneous
1. Dispute Resolution and Arbitration
These Terms and any dispute arising from your use of the Website or your purchase of products are governed by the laws of the State of Michigan in the United States without regard to its conflict of law principles.
You and Mazden agree to resolve any disputes exclusively through binding arbitration rather than in court. Arbitration will be administered by the American Arbitration Association (“AAA”) and will be conducted in English and in accordance with the AAA’s rules. All arbitration proceedings shall be conducted remotely unless mutually agreed upon by all parties.
2. Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions. The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
3. Entire Agreement
These Terms and any policies posted by us on this Website or in respect to the products constitute the entire agreement and understanding between you and us and supersede any prior or contemporaneous agreements and communications, whether oral or written, between you and us.
4. Contact Information
If you have questions, concerns, or need assistance with any aspect of these Terms or your use of the Website, please contact us at support@mazden.co.