By accessing or using the website of Mazden LLC ("Company"), located at mazden.co, or by purchasing products and services offered by the Company either online or in our physical stores or offices, you, the user, hereby agree to be bound by the terms of this Privacy Policy. This policy governs the collection, use, and disclosure of personal information that may be collected by the Company during your interaction with us, including but not limited to the circumstances mentioned above.

We encourage you to take the time to read this policy carefully to understand our practices regarding your personal information and how we will treat it. At the Company, your privacy is of utmost importance, and we are committed to protecting the personal information you share with us. Your decision to use our website and services constitutes your acknowledgment and acceptance of the practices described in this Privacy Policy.

YOU MUST BE EIGHTEEN (18) YEARS OR OLDER TO ACCESS THE COMPANY'S WEBSITE. IF YOU ARE UNDER EIGHTEEN YEARS OF AGE, YOU ARE NOT PERMITTED TO ACCESS THE COMPANY'S WEBSITE FOR ANY REASON. DUE TO THE AGE RESTRICTIONS FOR USE OF THAT WEBSITE, NO INFORMATION OBTAINED BY THAT WEBSITE FALLS WITHIN THE CHILDREN'S ONLINE PRIVACY PROTECTION ACT OF 1998 AND IS NOT MONITORED AS DOING SO.

1. Reasons the Company Collects Personal Information

We collect your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, special offers, and events that you might like to hear about.

If you do not want the Company to keep you up to date with our news and the latest information on products and services click mazden.co and update your personal contact information and preferences.

2. Information the Company Collects and How the Information May be Used

Name, mailing address, phone number, email address

• Purpose for Collection and Use: To provide customer service, deliver products and services, keep you informed about products, services, and offers, and for market research.
• Categories of Third Parties with Whom Information is Shared: Companies with which Mazden LLC has a strategic relationship, companies that perform work for Mazden LLC (e.g., processing information, fulfilling orders, delivering products, managing customer data, providing customer service), and as required by law or for legal processes.

Credit Card Information

• Purpose for Collection and Use: For transaction purposes when purchasing products or services.
• Categories of Third Parties with Whom Information is Shared: Payment processors and financial institutions as necessary for payment processing.

Information about products owned (e.g., serial numbers, purchase dates)

• Purpose for Collection and Use: To provide support or service for products, warranty administration, and product recalls.
• Categories of Third Parties with Whom Information is Shared: Service providers and warranty administrators.
  

Interaction and activity information on Company’s websites

• Purpose for Collection and Use: To improve website functionality, customer service, and product offerings based on user preferences and interactions.
• Categories of Third Parties with Whom Information is Shared: Web analytics service providers and marketing partners.

Online Company ID and related profile information

• Purpose for Collection and Use: To facilitate easier use of web services, personalized experiences, and to manage customer interactions and transactions.
• Categories of Third Parties with Whom Information is Shared: IT service providers and customer relationship management platforms.

Information collected via cookies and other technologies (e.g., IP addresses, browser type)

• Purpose for Collection and Use: To analyze website usage trends, administer the website, and personalize user experience.
• Categories of Third Parties with Whom Information is Shared: Web analytics service providers.

3. Your Online Account and Related Information

Our website may allow you to create an account based on your personal information. This convenient service saves you time and allows for easier use of our web services. In order to create your account, you may need to create a personal profile by providing your name, phone number, email address, and in some cases your mailing address or a credit card number. The system saves the information in your personal profile and assigns you your own unique personal account which you can use when performing various activities relating to our website and the products and services you purchase from the Company. You bear the sole responsibility for maintaining the confidentiality and security of your account passwords, thereby safeguarding your account and personal information from unauthorized access.

4. Gift Cards and Services

The Company also may enable you to purchase and send gift certificates and products to family members, friends, or colleagues. To fulfill your request, the Company may require personal information about the person to whom you are sending the product or service such as their name, physical address, email address, and so on. The personal information you provide about that person is used only for the purpose for which it is collected. The Company will not use the information collected to market directly to that person.

5. Customer Support Chats

You may have access to customer support chat services on our website. When you utilize our customer support chat services, you are engaging in a dialogue intended to provide you with personalized assistance. It is essential to note that the management and operation of these chat services may be conducted by third-party service providers, who are responsible for maintaining the privacy and security of the information shared during these interactions. In instances where a third party manages these chat services, they are solely accountable for any breaches of privacy or mishandling of personally identifiable information. We carefully select our third-party partners and require them to adhere to stringent privacy standards comparable to our own.

In scenarios where the Company directly oversees the customer support chat, we commit to treating all information disclosed within these chats in accordance with this Privacy Policy.

Regardless of the management structure of the chat services, we urge you to be mindful of the personal information you share during these interactions. While we strive to safeguard your privacy, the inherent nature of online communications means that absolute confidentiality cannot be guaranteed.

6. Product Reviews

You may be able to provide public product reviews on our website. When you submit a product review on our website, the information you provide, including any personal details, becomes publicly accessible. This public disclosure means that your review, along with any personally identifiable information included in it, can be read, collected, or used by other individuals, which may lead to unsolicited messages or contacts. The Company has no control over and assumes no responsibility for the personally identifiable information you choose to make public through your product reviews. We advise you to carefully consider the information you wish to share publicly, as this will be accessible to anyone visiting our website.

7. When the Company Discloses Your Information

The Company takes your privacy very seriously. The Company does not sell or rent your contact information to other marketers.

There are also times when it may be advantageous for the Company to make certain personal information about you available to companies that the Company has a strategic relationship with or that perform work for the Company to provide products and services to you on our behalf. These companies may help us process information, extend credit, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer research or satisfaction surveys. In such situations these companies are prohibited from using your personal information for any unauthorized purposes and are also obligated to protect your information in accordance with the Company's policies, except if we inform you otherwise at the time of collection. Without such information being made available, it would be difficult for you to purchase products, have products delivered to you, receive customer service, provide us feedback to improve our products and services, or access certain services, offers, and content on our website.

The Company may take the personal information we receive from individuals responding to our customer surveys and combine (or aggregate) it with the responses of other customers we may have, to create broader, generic responses to the survey questions (such as gender, age, residence, hobbies, education, employment, industry sector, or other demographic information). The Company then uses the aggregated information to improve the quality of its services to you, and to develop new services and products. This aggregated non-personally identifying information may be shared with third parties.

We also reserve the right to disclose your personal information for any reason if, in our sole discretion, we believe that it is reasonable to do so, including credit agencies, collection agencies, merchant database agencies, law enforcement, litigation or to satisfy laws, such as the Electronic Communications Privacy Act, the Child Online Privacy Act, regulations, or governmental or legal requests for such information. We may also disclose personal information that is necessary to identify, contact, or bring legal action against someone who may be violating our contracts, policies and procedures. Finally, we may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.

8. How the Company Protects Your Personal Information

The Company takes precautions—including administrative, technical, and physical measures—to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.

Our websites use Secure Sockets Layer (SSL) encryption on all web pages where personal information is required and to make online purchases you must use an SSL-enabled browser in order to protect the confidentiality of your personal and credit card information while it's transmitted over the Internet. You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters

and numbers, and make sure you use a secure web browser.

While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party "hackers" from illegally obtaining your personal information.

9. Integrity of Your Personal Information

The Company has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. You always have the right to access and correct the personal information you have provided and can help us ensure that your contact information and preferences are accurate, complete, and up to date by checking at mazden.co. In addition, you can request a copy of your personal information, your product registration history, and your interactions with our sales and support agents by contacting us at the email address below.

10. Privacy of Children

Protecting children's privacy is especially important to us. The Company recognizes that parents, guardians, or other adults often purchase our products for family use, including use by minors. We do not knowingly collect personal information from children under 13 for marketing purposes, but because some information is collected electronically, it can appear to be the personal information of the Company purchaser of the product, and will be treated as such by this Privacy Policy. If a child under 13 submits personal information to the Company and we learn that personal information is the information of a child under 13, we will attempt to delete the information as soon as possible. It is our policy to comply with the Children's Online Privacy Protection Act of 1998 and all other applicable laws. Therefore, we restrict our website to persons 18 years or older.

11. Cookies and Other Technologies

As is standard practice on many websites, our website uses "cookies" and other technologies to help us understand which parts of our websites are the most popular, where our visitors are going, and how much time they spend there. We also use cookies and other technologies to make sure that our online advertising is bringing customers to our products and services. We use cookies and other technologies to study traffic patterns on our website, to make it even more rewarding as well as to study the effectiveness of our customer communications. And we use cookies to customize your experience and provide greater convenience each time you interact with us.

If, however, you prefer not to enable cookies, please go to mazden.co, which explains step by step how you can disable cookies. Please note that certain features of our website will not be available once cookies are disabled.

As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole. The Company will not use the information collected to market directly to that person.

In some of our email messages, we use a "click-through URL" linked to content on our website. When customers click one of these URLs, they pass through our web server before arriving at the destination web page. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked simply avoid clicking text or graphic links in the email.

In addition, we use pixel tags—tiny graphic images—to tell us what parts of our website customers have visited or to measure the effectiveness of searches customers perform on our site. Pixel tags also enable us to send email messages in a format customers can read. And they tell us whether emails have been opened to ensure that we're sending only messages that are of interest to our customers. We may use this information to reduce or eliminate messages sent to a customer. We store all of this information in a secure database located in [CITY/STATE] in the United States.

12. Commitment to Your Privacy

As we said, the Company takes protecting your privacy very seriously. To make sure your personal information is secure, we communicate these guidelines to our employees and strictly enforce privacy safeguards within the company.

13. International Use and Compliance

When accessing our website or making a purchase from outside the United States, international customers agree to comply with all local laws regarding online conduct and acceptable content, including laws regulating the export of data from the United States or your country of residence. It is important to note that our website is operated from the United States and it is governed by United States law. If you are accessing our website from a location outside the United States, you are responsible for compliance with all applicable local laws and any potential consequences arising from the divergence between local laws and United States regulations.

The Company makes no representation that the content available on our website is appropriate or available for use in locations outside the United States, and accessing the website from territories where the content is illegal is prohibited. Users who choose to access our website from locations outside the United States do so on their own initiative and are responsible for determining the legality, usability, and correctness of any information or materials under their local laws.

The Company is not liable for any loss, damage, or other liabilities incurred as a result of your interaction with our website or your purchase of products from outside the United States. By using our website and engaging in transactions from outside the United States, you acknowledge and agree that the Company is not responsible for ensuring that your access or use of our website complies with laws outside the United States. You also agree to bear all risks associated with the legality and compliance of your access and use of our website in your jurisdiction.

14. Links to Sites of Other Companies

Our website has links to the sites of other companies. We are not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.

15. Further Questions Regarding Privacy

If you have questions or concerns about the Company's Customer Privacy Policy or data processing, please use the appropriate regional email addresses (see list below) to contact us. The Company's Data Controller in your region will respond to your inquiry within 30 days.

Country or Region: United States

Contact Information: support@mazden.co

If you do not want the Company to keep you up to date with Company news and the latest information on products and services click mazden.co and update your personal contact information and preferences. Naturally, if you notify us that you do not want us to use your information for a particular purpose, we will not do so.

16. Effective Date; Updates to Privacy Policy

This Privacy Policy became effective on February 1, 2024. The Company reserves the exclusive right to update, modify, or otherwise alter this policy at its discretion and at any time. In the event of significant changes to our privacy practices, the Company will endeavor to notify customers via email and may also post a conspicuous notice alongside the revised Privacy Policy.

It is your responsibility as the user to review our Privacy Policy periodically to remain informed of any changes. Continued access or use of our website and services after the implementation of such changes shall be deemed your conclusive acceptance of the modified Privacy Policy. We encourage you to review this policy regularly to ensure you are aware of the latest updates and how they may apply to you.